FAQ's

Have a few questions? Hopefully, we have some answers for you here! If not, and we have missed something, hit 'contact us' and fire away!

What is included for each teepee set up?

  • Teepee

  • Air bed

  • Mattress protector 

  • Fitted sheet 

  • Pillow 

  • Pillow protector 

  • Pillowcase

  • Duvet (please choose a theme) 

  • Ball lighting (to match theme) 

  • Novelty cushion (floral theme)

  • Seed lighting 

  • Breakfast table 

  • Fluffy eye mask (floral theme)

  • Complimentary treat bag (please choose type) 

How do I book?

To book you can send Ema a message on our Facebook page, email kidsdreampartiesmangawhai@gmail.com or phone 0212985721. 

How long can I keep the equipment?

The hire period is 1 night unless otherwise arranged. 

 

What do I need to do to be ready for set up?

Please have your area clear of furniture so that I can set you up as quickly as possible. We are happy to help with moving lighter furniture if needed. 

How much space will I need per teepee?

Each teepee’s dimensions are (LWH): 120 x 120 x 130cm. Please consider enough room for safe sleeping. 

 

Do I have to wash the bedding?

Nah ah! You don’t worry about that - that’s our job! Everything is carefully laundered and disinfected by us. 

 

Can I set up myself?

Absolutely! Setting up yourself is easy, and allows you the freedom to add your own special touches. Everything you need from us can be picked up or delivered to your door. 

Can I request other themes or personalise to my needs?

Of course! Just ask, We’d be more than happy to help! 

Is there a bond?

Yes, $50 is invoiced to cover any damage or loss to hired property. This will be returned to you after your party providing everything is in good condition. Any loss of property or significant damages will be deducted from this. 

Is there a deposit? And when is the total due?

Yes, a $50 deposit is due on booking to secure your party. The total is due 7 days prior to your booking date. This deposit is non-refundable due to loss of time and business. 

What happens if a bed deflates?

In case of accidental damage or deflation, each party is left with a backup kit containing a spare air bed and pump -so do not fear, we've got you covered. Air beds can pop if children jump on them, so please, avoid this ;)

 

How far do you travel?

Kids Dream Parties are based in Mangawhai and travel approx 20k if you choose the full

If you are out of this zone, please don’t hesitate to ask, though travel fees apply - .79c/km + time). 

How long does setup take?

Please allow 1-2 hours set up and 1 hour to dismantle (based on average of 4 teepee's)

 

Can the teepees be set up outside?

No, the teepees, beds, and all accessories are fit for indoor use only. 

What is your cancellation policy?

We understand that things don't always go to plan and there may be a need for you to change the date or even cancel your booking.   If this happens please let us know as soon as you can and we will see what we can do to help.  Unfortunately, the deposit is non-refundable due to potential loss of time and or business.